Frequently Asked Questions
Everything you need to know about ordering from us.
How do I place an order? ▼
Browse our products on the home page, add items to your cart, then proceed to checkout. Fill in your delivery details and click "Place Order". You'll receive an order confirmation with a tracking link.
What areas do you deliver to? ▼
We currently deliver across Delhi, Noida, Gurugram, Ghaziabad and Faridabad in the NCR region. Please contact us via WhatsApp to confirm delivery availability for your specific area.
How long does delivery take? ▼
Orders are typically delivered within 1–3 business days depending on your location and slot availability. You'll be notified once your order is confirmed and dispatched.
What payment methods do you accept? ▼
We currently accept Cash on Delivery (COD). Online payment options will be added soon.
Can I cancel my order? ▼
Yes, you can cancel your order as long as it hasn't been packed yet. Visit your Order Status page and use the cancel button, or contact us on WhatsApp immediately after placing the order.
Are your fruits and vegetables fresh? ▼
Yes! We source fresh fruits and vegetables daily from local markets. All perishables are handled with care and delivered same-day or next-day to ensure maximum freshness.
Do you have a minimum order value? ▼
Orders above ₹1000 qualify for free delivery. A delivery charge of ₹70 applies to smaller orders. There is no minimum order size — order as little or as much as you need.
How do I track my order? ▼
After placing an order, you'll be redirected to your Order Status page. Bookmark that link, or use the order ID and tracking token from your confirmation to re-open it at any time.
I have a discount voucher — how do I use it? ▼
At checkout, expand the "Voucher / Promo Code" section and enter your code. The discount will be applied automatically if the code is valid for your cart total.
How can I contact you? ▼
You can reach us on WhatsApp at or email us at . We respond within a few hours during business hours.